SUPPORT

Let's fix it.

Useful checks first, then a direct path to support.

FIRST CHECK

Connection problem?

Check the Dashboard readiness banner. Confirm Twitch and at least one playback source are ready.

YTMD

Companion Server

Make sure YTMD is running and Companion Server is enabled under Settings → Integrations. Default: 127.0.0.1:9863.

SPOTIFY

Playback controls

Make sure Spotify has an available Connect device and Aetheris still reports Spotify connected.

REPORTING

What to include

When contacting support, include your Aetheris version, any error logs you have, and a short description of what happened.

EMAIL SUPPORT

nyxia.codeservice@gmail.com

Support, bugs and feedback.

Contact Support